Categories of Personal Information Collected |
Categories of Sources |
Purpose of Collecting/Sharing |
Categories of Third Parties to Whom We Disclose Personal Information |
Identifiers - such as a full name, postal address, phone number, unique personal identifier, online identifier, internet protocol (IP) address, email address, account name, social security number (partial and full), driver’s license number, passport number, or other similar identifiers. |
- You (directly from participant).
- Healthcare providers.
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Consumer reporting agencies and other third parties who verify the information you provide.
- Third parties who help us maintain the accuracy of our data and data aggregators that help us complete and enhance our records.
- Third parties who provide digital marketing and analytics services for us using cookies and similar technologies that contain a unique identifier, such as an advertising ID.
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- Determine program, product, and service eligibility.
- Enroll you in our programs and provide our products and services to you.
- Administer, manage, analyze, and improve our programs, products, and services.
- Communicate with you regarding our programs, products, and services.
- Procure vendor/supplier products and services, including to manage and satisfy related vendor/supplier contractual obligations.
- Analyze and better understand your needs, preferences, and interests, as well as those of other consumers.
- Conduct internal business analysis and market research.
- Advertising and product promotion, including to contact you regarding programs, products, services, and topics that may be of interest or useful.
- Engage in joint marketing initiatives.
- Administer, provide access to, monitor, and secure our information technology systems, websites, applications, databases, and devices.
- Provide access to, monitor, and secure our facilities, equipment, and other property.
- Monitor, investigate, and enforce compliance with our policies, product/service terms and conditions, and legal and regulatory requirements.
- Comply with legal and regulatory obligations.
- To identify you and your device(s) for any/all purposes identified above, including to monitor your use of and interactions with programs, products, services, and advertisements for such purposes or to help ensure the integrity of our programs and the preservation of your privacy.
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- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third-parties that help administer, manage and analyze our programs and services
- Third parties with whom we have joint marketing and similar arrangements.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Payment processors, financial institutions, and others as needed to complete transactions and for authentication, security, and fraud prevention.
- Third parties who deliver our communications, such as the postal service and couriers.
- Other third parties as necessary to complete transactions and provide our products/services, including delivery companies, agents, and manufacturers.
- Third parties who provide marketing and data analytics services, such as social media platforms used to deliver our ads, website/email optimization providers, email marketing vendors, and data analytics vendors.
- Third party network advertising partners.
- Third parties who assist with our information technology and security programs.
- Third parties who assist with fraud prevention, detection, and mitigation.
- Consumer reporting agencies.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
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Health Insurance Information - including an individual’s insurance policy number or subscriber identification number, any unique identifier used by a health insurer to identify the individual, or any information in the individual’s application and claims history. |
- You (directly from participant).
- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
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- Determine program, product, and service eligibility.
- Administer, manage, analyze, and improve our programs, products, and services.
- Procure vendor/supplier products and services, including to manage and satisfy related vendor/supplier contractual obligations.
- Monitor, investigate, and enforce compliance with our policies, product/service terms and conditions, and legal and regulatory requirements.
- Comply with legal and regulatory obligations.
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- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Other third parties as necessary to complete transactions and provide our products/services.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
- Third-parties that help administer, manage and analyze our programs and services
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Financial information - including bank account number, credit or debit card number, or other financial information. |
- You (directly from participant).
- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Payment processors and other financial institutions.
- Third parties who assist with fraud prevention, detection, and mitigation.
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- Determine program, product, and service eligibility and coverage.
- Enroll you in our programs and provide our products and services to you.
- Administer, manage, analyze, and improve our programs, products, and services.
- Procure vendor/supplier products and services, including to manage and satisfy related vendor/supplier contractual obligations.
- Monitor, investigate, and enforce compliance with our policies, product/service terms and conditions, and legal and regulatory requirements.
- Comply with legal and regulatory obligations.
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- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Payment processors, financial institutions, and others as needed to complete transactions and for authentication, security, and fraud prevention.
- Other third parties as necessary to complete transactions and provide our products/services.
- Consumer reporting agencies.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
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Medical Information - including any information in possession of or derived from a healthcare provider, healthcare service plan, pharmaceutical company, or contractor regarding an individual’s medical history, mental or physical condition, or treatment. |
- You (directly from participant).
- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
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- Determine program, product, and service eligibility and coverage.
- Enroll you in our programs and provide our products and services to you.
- Administer, manage, analyze, and improve our programs, products, and services.
- Procure vendor/supplier products and services, including to manage and satisfy related vendor/supplier contractual obligations.
- Monitor, investigate, and enforce compliance with our policies, product/service terms and conditions, and legal and regulatory requirements.
- Comply with legal and regulatory obligations.
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- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Other third parties as necessary to complete transactions and provide our products/services.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
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Protected Characteristics - such as race, gender, physical or mental disability, and religion. |
- You (directly from participant).
- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Third parties that provide access to information you make publicly available, such as social media platforms.
- Third parties who provide us with supplemental consumer data or data analytics and market research services, such as data aggregators.
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- Determine program, product, and service eligibility and coverage.
- Administer, manage, analyze, and improve our programs, products, and services.
- Analyze and better understand your needs, preferences, and interests, as well as those of other consumers.
- Conduct internal business analysis and market research.
- Comply with legal and regulatory obligations.
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- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties with whom we have joint marketing and similar arrangements.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Other third parties as necessary to complete transactions and provide our products/services.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
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Commercial Information - including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
- You (directly from participant).
- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Consumer reporting agencies.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Other third parties who facilitate, process, and complete transactions for us, such as resellers, sales agents, and program partners.
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- Enroll you in our programs and provide our products and services to you.
- Administer, manage, analyze, and improve our programs, products, and services.
- Communicate with you regarding our programs, products, and services.
- Procure vendor/supplier products and services, including to manage and satisfy related vendor/supplier contractual obligations.
- Analyze and better understand your needs, preferences, and interests, as well as those of other consumers.
- Conduct internal business analysis and market research.
- Engage in joint marketing initiatives.
- Monitor, investigate, and enforce compliance with our policies, product/service terms and conditions, and legal and regulatory requirements.
- Comply with legal and regulatory obligations.
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- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties with whom we have joint marketing and similar arrangements.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Payment processors, financial institutions, and others as needed to complete transactions and for authentication, security, and fraud prevention.
- Other third parties as necessary to complete transactions and provide our products/services.
- Third party network advertising partners.
- Consumer reporting agencies.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
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Network Activity Data - Internet or other electronic network activity information, such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement. |
- Your computer and mobile devices (automatically) when you visit or interact with our websites, applications, and online platforms.
- Cookies, web beacons, and similar technologies (automatically) when you visit our websites or third-party websites.
- Third party advertising partners and other third parties who provide digital marketing services.
- Third parties who provide website and online security services.
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- Administer, manage, analyze, and improve our programs, products, and services.
- Analyze and better understand your needs, preferences, and interests, as well as those of other consumers.
- Conduct internal business analysis and market research.
- Advertising and product promotion, including to contact you regarding programs, products, services, and topics that may be of interest or useful.
- Engage in joint marketing initiatives.
- Administer, provide access to, monitor, and secure our information technology systems, websites, applications, databases, and devices.
- Monitor, investigate, and enforce compliance with our policies, product/service terms and conditions, and legal and regulatory requirements.
- Comply with legal and regulatory obligations.
- To identify you and your device(s) for any/all purposes identified above, including to monitor your use of and interactions with programs, products, services, and advertisements for such purposes.
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- Third parties who provide marketing and data analytics services, such as social media platforms used to deliver our ads, website/email optimization providers, email marketing vendors, and data analytics vendors.
- Third party network advertising partners.
- Third parties who assist with our information technology and security programs.
- Third parties who assist with fraud prevention, detection, and mitigation.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
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Geolocation Data - an individual’s precise geolocation data. |
- Your mobile devices with your permission upon downloading and when you visit or interact with our websites, applications, and online platforms.
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- Administer, manage, analyze, and improve our programs, products, and services.
- Conduct internal business analysis and market research.
- Administer, provide access to, monitor, and secure our information technology systems, websites, applications, databases, and devices.
- Monitor, investigate, and enforce compliance with our policies, product/service terms and conditions, and legal and regulatory requirements.
- Comply with legal and regulatory obligations.
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- Third parties who provide marketing and data analytics services, such as social media platforms used to deliver our ads, website/email optimization providers, email marketing vendors, and data analytics vendors.
- Third parties who assist with our information technology and security programs.
- Third parties who assist with fraud prevention, detection, and mitigation.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
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Electronic and Sensory Data - audio, electronic, visual, thermal, olfactory, or similar information (e.g., a recording of a customer service call). |
- You (directly from participant).
- When you contact or visit us (automatically), such as when we record calls to our call centers or use CCTV cameras in our facilities.
- Your mobile devices and other internet-connected devices with your permission when you use these devices and relevant applications, ?
- Third parties that provide access to information you make publicly available, such as social media platforms.
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- Administer, manage, analyze, and improve our programs, products, and services.
- Analyze and better understand your needs, preferences, and interests, as well as those of other consumers.
- Administer, provide access to, monitor, and secure our information technology systems, websites, applications, databases, and devices.
- Monitor, investigate, and enforce compliance with our policies, product/service terms and conditions, and legal and regulatory requirements.
- Provide access to, monitor, and secure our facilities, equipment, and other property.
- Comply with legal and regulatory obligations.
- To identify you and your device(s) for any/all purposes identified above, including to monitor your use of and interactions with programs, products, services, and advertisements for such purposes.
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- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Other third parties as necessary to complete transactions and provide our products/services.
- Third parties who provide marketing and data analytics services, such as social media platforms used to deliver our ads, website/email optimization providers, email marketing vendors, and data analytics vendors.
- Third party network advertising partners.
- Third parties who assist with our information technology and security programs.
- Third parties who assist with fraud prevention, detection, and mitigation.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
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Written Signature - an individual’s written signature. |
- You (directly from participant).
- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
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- Enroll you in our programs and provide our products and services to you.
- Procure vendor/supplier products and services, including to manage and satisfy related vendor/supplier contractual obligations.
- Engage in joint marketing initiatives.
- Monitor, investigate, and enforce compliance with our policies, product/service terms and conditions, and legal and regulatory requirements.
- Comply with legal and regulatory obligations.
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- Healthcare providers (including specialty pharmacies).
- Health insurance companies (health plans) and other payors.
- Authorized/legal representatives, family members, and caregivers.
- Third parties with whom we have joint marketing and similar arrangements.
- Third parties who provide benefit verification, program enrollment, and product fulfillment services in connection with our products and services.
- Payment processors, financial institutions, and others as needed to complete transactions and for authentication, security, and fraud prevention.
- Other third parties as necessary to complete transactions and provide our products/services.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
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Inferences - drawn from any of the information listed above to create a profile about an individual reflecting the individual’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. (e.g., predictions about an individual’s preferences or tendencies). |
- We draw inferences from the information we collect from and about you, such as your preferences, characteristics, attributes, and abilities.
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- Analyze and better understand your needs, preferences, and interests, as well as those of other consumers.
- Advertising and product promotion, including to contact you regarding programs, products, services, and topics that may be of interest or useful.
- Engage in joint marketing initiatives.
- Administer, provide access to, monitor, and secure our information technology systems, websites, applications, databases, and devices.
- Comply with legal and regulatory obligations.
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- Third parties with whom we have joint marketing and similar arrangements.
- Our lawyers, auditors, and consultants.
- Legal and regulatory bodies and other third parties as required by law.
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